Privacy Policy

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Privacy Policy

Car N' Go

At Car N' Go, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform, whether through the website or mobile app. By using our services, you agree to the practices outlined here.

Information We Collect

We collect information to provide and improve our services. This includes:

  • Personal Information: Name, email address, phone number, and billing details collected during account registration or booking.
  • Vehicle Rental Details: Information about bookings, rental history, and preferences.
  • Payment Information: Credit card details and transaction data processed securely through third-party payment providers.
  • Technical Data: IP address, device type, browser information, and location data collected through cookies and analytics tools.
  • User-Generated Content: Reviews, messages, and other content shared on the platform.

How We Use Your Information

We use your data to:

  • Facilitate vehicle bookings and communicate updates about your rentals.
  • Process payments securely and send receipts.
  • Improve platform performance and enhance user experience.
  • Offer personalized recommendations based on preferences.
  • Send promotional offers, newsletters, or updates if you’ve opted in.

We may anonymize your data for internal reporting, market analysis, or improving services.

How We Share Your Information

We respect your privacy and share your information only when necessary:

  • With Hosts or Renters: Relevant data to process and manage bookings.
  • Third-Party Service Providers: For payment processing, analytics, and customer support.
  • Legal Requirements: To comply with laws, respond to legal claims, or prevent fraudulent activities.

Car N' Go does not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences for a seamless experience.
  • Track website and app usage to improve functionality.
  • Display relevant advertisements and offers.

You can manage or disable cookies through your browser settings. Note that some features may not work properly without cookies.

Data Security

Your data’s security is a priority. We implement industry-standard measures to protect your information from unauthorized access, disclosure, or alteration. However, no system is entirely foolproof, and we encourage users to take precautions, such as safeguarding their account credentials.

Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes. You can request data deletion at any time by contacting us.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of your data.
  • Opt out of marketing communications.

To exercise these rights, please contact our support team.

Third-Party Links

Our platform may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you if significant updates are made. Your continued use of Car N' Go after such changes means you accept the updated policy.

Contact Us

For questions or concerns about this Privacy Policy or your data, contact us at:
 

Email

Phone:

Address